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Shipping & Returns

SHIPPING

Audrey Fontaine - Jewelry Design is currently shipping to addresses in the continental United States, Alaska, Hawaii, Canada and Mexico. 

For orders within the continental United States, shipping is calculated at:

$0 to 150 - $6

$150.01 to 250 - $9

$250.01 to 350 - $15

$350.01 to 499.99 - $20

$500 and up - FREE

For orders outside of the continental United States, please see the shipping calculation at check out.

Sales tax is calculated at 8.75% for orders shipped within the state of California.  

I can usually ship an order within 24-48 hours of receipt, however specific requests may take up to 2-weeks to ship. Smaller orders typically ship via the U.S. Postal Service, and larger orders via UPS. 

RETURN POLICY

You may return most new, unused items within 30-days of delivery for a full refund. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. I will notify you via e-mail of your refund once we've received and processed the returned item.

 

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Audrey@audreyfontainejewelry.com

Call: (831) 521-8864

 

 

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